Aluasoul Orotava Valley - Adults Only - Hyatt Inclusive Collection - Puerto de la Cruz (Tenerife)

$$$$||View on mapPuerto de la Cruz (Tenerife), SpainUrbanizacion Turquesa Playa, Puerto de la Cruz (Tenerife), Spain, 38400|
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Aluasoul Orotava Valley - Adults Only - Hyatt Inclusive Collection - Puerto de la Cruz (Tenerife)
Urbanizacion Turquesa Playa, Puerto de la Cruz (Tenerife), Spain, 38400·View on map
$$$$
Overall Score
Great · 1926 reviews
8.5Great
Cleanliness9.0
Staff9.0
Comfort8.9
Free WiFi8.7
Facilities8.6
Who stays here
Couples73%
Families11%
Groups9%
Solo7%

Overview

Overall Score
Great · 1926 reviews
8.5Great
Cleanliness9.0
Staff9.0
Comfort8.9
Free WiFi8.7
Facilities8.6
Who stays here
Couples73%
Families11%
Groups9%
Solo7%

4-star adults-only hotel in Puerto de la Cruz with heated pool and exclusive My Favorite Club® upgrade

Accommodation

Aluasoul Orotava Valley - Adults Only offers 186 junior suites, each with a private balcony and a separate living room area that creates distinct zones for sleeping and relaxing. Guests in My Favorite Club® rooms receive a stocked minibar, bathrobes, and slippers, plus access to a private lounge with complimentary snacks and drinks from 11:00 to 18:00. All suites provide views of either the Atlantic Ocean or Mount Teide, with floor-to-ceiling windows that bring in natural light.

Dining & Drinks

The hotel operates 3 restaurants: a main buffet restaurant with daily changing themes and a show-cooking station, an à la carte restaurant for dinner (reservation required, included for stays of 7+ nights), and a poolside snack bar serving burgers, wraps, and salads. Themed dinner nights feature local Canarian cuisine, Mexican, and Asian flavors, with live cooking stations for fish and meat. All-inclusive guests enjoy unlimited local drinks at the lobby bar and pool bar, plus a welcome glass of cava on arrival.

Leisure & Activities

A heated outdoor swimming pool, open year-round, is surrounded by sun loungers and a pool bar that serves cocktails and snacks until 6 pm. Daily activities include aqua aerobics, archery, table tennis, darts, and yoga classes, all led by an English- and German-speaking entertainment team. Evening entertainment features live music performances, themed shows, bingo, and karaoke, with a rotating schedule of local and international artists.

Location & Services

Aluasoul Orotava Valley is situated on a hillside overlooking Puerto de la Cruz, a 10-minute downhill walk to Playa Jardín black-sand beach. A free shuttle bus runs hourly from Monday to Saturday to the city center and shopping area, and taxis are available for €5-7 each way. The hotel provides 24-hour reception, luggage storage, a tour desk for excursions to Teide National Park and Loro Parque, and private parking for €15 per day.

My Favorite Club®

The My Favorite Club® upgrade includes personalized check-in and check-out, a welcome drink, and access to a members-only lounge with complimentary snacks, cakes, soft drinks, and beer from 11:00 to 18:00. Guests also receive a reserved seating area in the restaurant, priority sun loungers near the pool (subject to availability), and a room upgrade to higher floors with superior views. The upgrade costs approximately €19 per person per week and includes a fully stocked minibar with beer, soft drinks, and water, restocked once per stay.

  • Accommodation: 186 junior suites with separate bedroom and lounge
  • Dining: 3 on-site restaurants with buffet and à la carte options
  • Entertainment: Evening shows, themed dinner nights, and live music
  • Location: 10-minute walk to Playa Jardín, free shuttle to city center
  • Wellness: Heated outdoor pool open all year with pool bar
  • Exclusive Upgrade: My Favorite Club® with private lounge and priority services
Good to know
Check-in/Check-out
from 15:00-23:59
from 01:00-12:00
Amenities
Private parking is possible on site (reservation might be needed) at EUR 12 per day.
Wireless internet is available in for free.
Other information
Breakfast
You can start your day with a full breakfast, which costs EUR 10.0 per person. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish
Building
Number of rooms:219
Former name
diamante suites hotel (adults only)
Price calendar
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Rooms and availability

King Suite
  • Max:
    2 persons
  • Bed options:
    2 Single beds
Ocean Suite
  • Max:
    3 persons
  • Bed options:
    2 Single beds
  • Street view
  • Shower
  • Coffee machine
Suite
  • Max:
    3 persons
  • Bed options:
    2 Single beds
  • Mountain view
  • Shower
  • Balcony

Facilities

Main facilities

Wi-Fi
Parking

EUR 12 per day

Luggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant

Welcome drink

Snack bar

Shuttle

Paid shuttle service

Swimming pool

Outdoor swimming pool

Heated swimming pool

Spa and relaxation

Solarium

Sports & Fitness

  • Diving
  • Snorkelling
  • Cycling
  • Tennis court
  • Billiard tables
  • Table tennis

Services

  • Paid shuttle service
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • All inclusive
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Fax/Photocopying

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Solarium
  • Public Bath

Room view

  • Mountain view
  • Ocean view
  • Street view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Aluasoul Orotava Valley - Adults Only - Hyatt Inclusive Collection

💵 Lowest room price 49 £
📏 Distance to centre 1.3 km
✈️ Distance to airport 28.5 km
🧳 Nearest airport Tenerife Norte, TFN

Location

Urbanizacion Turquesa Playa, Puerto de la Cruz (Tenerife), Spain, 38400
Address
The address has been copied.
Urbanizacion Turquesa Playa, Puerto de la Cruz (Tenerife), Spain, 38400
Map view
Urbanizacion Turquesa Playa, Puerto de la Cruz (Tenerife), Spain, 38400
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Reviews of Aluasoul Orotava Valley - Adults Only - Hyatt Inclusive Collection

8.5 /10
Great
1926 reviews
Verified reviews  
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#35 of 84 hotels in Puerto de la Cruz

FAQ about Aluasoul Orotava Valley - Adults Only - Hyatt Inclusive Collection

Which popular attractions are located near the 4-star Aluasoul Orotava Valley - Adults Only?
You can visit San Felipe Castle as well as Museum of Contemporary Art Eduardo Westerdahl, placed just 13 and 20 minutes walk away from the 4-star Aluasoul Orotava Valley - Adults Only respectively.
What is the closest airport to the Aluasoul Orotava Valley - Adults Only?
Tenerife Norte airport is located within a 26-minute drive (30 km) from the Aluasoul Orotava Valley - Adults Only.
Should we expect an airport shuttle to bring us to Aluasoul Orotava Valley - Adults Only hotel?
Shuttle which will take you to Aluasoul Orotava Valley - Adults Only hotel with a 26-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Can we park our car at the elegant 4-star Aluasoul Orotava Valley - Adults Only hotel?
Guests of the elegant 4-star Aluasoul Orotava Valley - Adults Only hotel can take advantage of a private parking lot.
What dining options does the hotel provide?
Guests are welcome to enjoy dishes of vegetarian cuisine served in the à la carte restaurant Terra Cafe located at the hotel.
Are there any dining facilities close to this elegant hotel?
During their stay at this elegant hotel guests can enjoy a meal in the nearby restaurant El Gallinero-Kanankoppi (merely an 8-minute walk away) offering dishes of vegetarian cuisine for reasonable prices.
Can I eat breakfast at Aluasoul Orotava Valley - Adults Only?
Yes, guests can enjoy breakfast, served daily in the restaurant of Aluasoul Orotava Valley - Adults Only.
What is check-in and check-out time at the 4-star Aluasoul Orotava Valley - Adults Only?
Guests of the 4-star Aluasoul Orotava Valley - Adults Only can check in from 15:00 to 23:59 and check out from 01:00.
What payment methods are accepted in the hotel?
Payment methods in the hotel include:
  • сash
  • American Express
  • Visa
  • Mastercard
Which facilities are offered in the rooms of the 4-star Aluasoul Orotava Valley - Adults Only?
Each room at the 4-star Aluasoul Orotava Valley - Adults Only is fully equipped with an air conditioner to ensure that guests have a comfortable stay. On average, guests rate the comfort of the rooms 9.1/10.
Does the staff at the 4-star Aluasoul Orotava Valley - Adults Only speak any foreign languages?
The staff of the 4-star Aluasoul Orotava Valley - Adults Only will assist you in German, English, and Spanish.
What spa facilities are provided at the 4-star Aluasoul Orotava Valley - Adults Only?
Pampering amenities in the 4-star Aluasoul Orotava Valley - Adults Only include a solarium and an indoor pool.
Do you have a pool at the hotel?
Yes, the hotel features an indoor pool.
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Check-in
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Rooms and Guests2 Guests, 1 room